Web Portal :: essays research papers

The Problem with the Existing ArchitectureThe company has multiple standalone computing solutions and applications which it acquired through the purchase of provider companies. These systems are not fully integrated and are not compatible. They do not share data in square time making communication, access, and interoper great power difficult. The current system does not provide a well designed and unified solution for customers. The varied provider companies that XYZCorp has acquired before long have their own customer relationship management (CRM) systems. Currently, it is not possible to have interconnectivity and functionality between providers and external sources, causing customers to be unable to devour advantage of and fully benefit from the range of operate the company has to offer. Also, meshwork technologies are not being used to their potential and backend applications are not integrated. A customer web entrance, which can help to integrate services such as bu ying, selling, delivery, payment and overall customer support, is non-existent and a assay to overall consumer satisf comeion and business growth. What is a web portal?In terms of defining exactly what a web portal is, it is authoritative to understand its significance and role in business and technology. A portal can be thought of as a single, briny gate into an assortment of content. More specifically, a web portal is often the main starting point for an online user/web surfer. Web portals often lie of a collection of loosely integrated features with many resources and links to different services. They have become commonplace in todays technology-driven life-style whereby web surfers utilize portals such as www.yahoo.com or www.msn.com. These websites are full-blooded examples of web sites that have expanded to become a point of compliance onto the information superhighway. These sites, just like many others that fall into the same house of web portal, provide a user with a number of features, content, and resources, such as links to information, news, and people as well as the ability to search the web. Businesses can benefit from this kind of technology by providing a web portal as the chief starting point for customer exploration and contact. Furthermore, a web portal is vital for a mint that utilizes e-commerce. E-commerce refers to the retail, service, and business to business industries that make use of the web to facilitate the rally of products and services between businesses, consumers, and manufacturers. A web portal can act as the starting point for a company that has introduced e-commerce into the way they do business.